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Monthly Archives: December 2012

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email anti-patterns

  • Post author:Rachel
  • Post published:December 12, 2012
  • Post category:Uncategorized

Email is the tool we use every day. It's the basic communication medium for preparing for the con I'm running. Nothing would run without it, even face to face meetings…

Continue Readingemail anti-patterns

Toolbox: Seven Questions of Change Management

  • Post author:Rachel
  • Post published:December 1, 2012
  • Post category:Uncategorized

I'm always working with my teams to accommodate change. Whether those are small changes or large, considering Peter de Jager's Seven Questions of Change Management has made me better at…

Continue ReadingToolbox: Seven Questions of Change Management

Toolbox: The Satir Interaction Model

  • Post author:Rachel
  • Post published:December 1, 2012
  • Post category:Uncategorized

Why is communication sometime so hard?  Virginia Satir broke apart the processes that take place within our brains as we get a message and respond to it  into the four…

Continue ReadingToolbox: The Satir Interaction Model

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